Our cameras units now come with a comprehensive 1-year warranty! Defects caused by misuse, abuse, accidents, modifications, negligence, acts of God, tampering, unauthorized repairs and or other causes beyond the control of PURELYSECURITY.COM are not covered by this warranty.

Most products have an original manufacturers warranty, which in some cases may be longer than 1-year. In order to activate your warranty, please fill out and mail the Warranty Information Sheet that will be enclosed with your order.

RETURN POLICY:
Satisfaction is GUARANTEED! If you experience a problem with an item purchased from our spystore, please contact us so we can trouble-shoot the problem. Most problems can be fixed in a matter of minutes.

We certainly want you to be completely satisfied with your purchase however, due to abuse of our liberal reutrn policy, the following return policy need to be fullfilled. Please obtain a return authorization number issued from PURELYSECURITY.COM before returning your item. Merchandise accepted for return, with all original packaging, paperwork and manuals, and in new condition is subject to a restocking charge of 20% of the original purchase price. Any and all returns will be subject to this restocking fee. Returns will only be accepted within 30 calendar days of the original purchase date.